Developing Powerful Survey Questions

10 Tips for Developing Powerful Survey Questions

High-performing nonprofits and government agencies invest significant resources in conducting surveys, among other forms of research, to improve the quality and efficacy of their programs and services. But developing the survey questions can be challenging for professionals entrenched in these organizations, given that they often bring assumptions and biases, and concerns about how the responses […]

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Sampling Strategy Blog

Sampling Strategies: What Are They and Why Do They Matter?

Social service leaders who take a data-driven approach to policy and program development and resource allocation eclipse their peers in terms of driving meaningful social change. What sets these leaders apart is their tenacity when it comes to proactively investigating questions like: are there any significant gaps in services provided; where are there opportunities for

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Black-led nonprofits

If Minority-led Nonprofits Produce Better Outcomes, Why Aren’t Philanthropic Organizations Doubling Down?

In 2020, Measurement Resources conducted research to compare the disparities across juvenile justice, education, and health systems, related to youth of color in two urban regions. Despite both regions’ established industries and cultural legacy, our research underscored how drastically different youth of color experience life in Northwest Ohio and Southeast Michigan, compared to their White

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sustainable organization

6 Steps to Building a More Sustainable Organization

For social sector organizations, your mission, vision and values are the internal forces that guide your work and inspire the innovative application of resources to solve complex social challenges. Your strategic plan builds off these foundational elements, followed by performance measurement, program evaluation and continuous improvements across all of your programs, services, and operational functions.

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Power of Focus

The Power of Focus: 5 Strategies for Changing the Things You Cannot Accept

If 2020 has accomplished nothing else, it has brought the urgency to address deep cultural wounds and systemic inequities to the collective consciousness. These issues have brought so many of us to the point of near psychic paralysis. As leaders in our communities we need to take a step back, breathe, and get to work.

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how to select effective measures

How to Determine Effective Measures for Social Sector Organizations

For mission-driven organizations striving to satisfy multiple bottom lines—from traditional business key performance indicators to social impact results—it can be challenging to determine which measures to select and track for the purpose of illustrating the overall health and accomplishments of the organization. While there’s no silver bullet in terms of a core set of performance

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Social Return on Investment

How to Calculate Your Social Return on Investment

Nonprofits often transition through various stages on their journeys to developing high-performing measurement cultures. For early-stage social sector organizations, the focus tends to be on defining and counting outputs, such as the number of individuals served. As the organization progresses, the focus shifts toward measuring outcomes—how lives and circumstances have changed for the individuals served.

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performance in recession

Prioritizing High Performance in a Recession

Maintaining a high-performance measurement culture can be challenging, particularly during a recession and other significant events that result in massive disruptions to your nonprofit’s operations. But the most successful social sector leaders are relentless—refusing to allow difficult circumstances derail their organizations’ pursuit of achieving the best outcomes possible on behalf of their participants. Many organizations

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Charly Bauer

Executive Director

Charly Bauer, executive director for Measurement Resources, leads the team of data analysts and subject matter experts to help purpose-driven organizations use measurement to move their missions forward. Prior to joining Measurement Resources in early 2022, Charly served as C-suite executive and co-founder of Jeni’s Splendid Ice Creams, where he supported the growth of the company from one to 58 scoop shops in 16 cities. He also managed the company’s philanthropy efforts and led the organization through the process of becoming a Certified B Corporation in 2013. He currently serves on nonprofit boards, including BuddyUp for Life and Besa, and has previously served on the boards of Leadership Columbus, the Short North Business Association and Short North Alliance, and the North Market Development Authority, where Jeni’s had its first retail location. Prior to Jeni’s, Charly served as a product manager at OCLC, Inc., the global library technology and research organization.

  • Mid-Ohio Regional Planning Commission
  • Leadership Columbus