Monthly Articles

Meet Our CEO: A Conversation with Christy Farnbauch 

This month, we’re excited to feature someone whose leadership and vision shape every corner of Measurement Resources Company (MRC): our CEO, Christy Farnbauch. Instead of a traditional spotlight, we’re taking a more conversational, podcast‑inspired approach — the kind that feels like you’ve pulled up a chair and joined us for a thoughtful, energizing chat.  Christy has spent her career as a leader

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The Hidden Layers of Customer Experience in Public and Nonprofit Systems

I recently presented a workshop on customer experience for the Ohio Association of County Boards (OACB). Every county in Ohio has a Board that serve people with developmental disabilities and their families. I’ve been trained in ways to measure customer experience, and as a former executive director of an arts organization, it’s one of my

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Employee Spotlight of the Month: Liesel Seryak

This month, Measurement Resources Company (MRC) is excited to highlight Liesel Seryak, our Research Associate. With her PhD in Public Health from The Ohio State University, Liesel is a client-focused and experienced researcher. Her background in risk assessment, communication within uncertainty, and evidence-based decision-making guides her consulting approach with clients.  As a Research Associate at

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Measurement Resources Featured in People Helping People Podcast

In July 2023, Adam Morris, founder and host of the People Helping People Podcast, interviewed Sheri Chaney Jones, founder and president of both Measurement Resources and SureImpact, Inc. Their conversation covers questions around social sector organizations’ ability to quantify and communicate their impact. Sheri also shares valuable insights gleaned over her more than 20-year career

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Data for Greater Good Giveaway 2023

Nominations are now open for Measurement Resources Company’s second Data for Greater Good Giveaway! One nonprofit organization will be awarded $5,000 in in-kind services provided by Measurement Resources Company. This $5,000 credit may be applied toward any of Measurement Resources’ services, including: EligibilityAny tax-exempt, 501(c)(3) organizations located in the United States is eligible to apply.

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Charly Bauer

Executive Director

Charly Bauer, executive director for Measurement Resources, leads the team of data analysts and subject matter experts to help purpose-driven organizations use measurement to move their missions forward. Prior to joining Measurement Resources in early 2022, Charly served as C-suite executive and co-founder of Jeni’s Splendid Ice Creams, where he supported the growth of the company from one to 58 scoop shops in 16 cities. He also managed the company’s philanthropy efforts and led the organization through the process of becoming a Certified B Corporation in 2013. He currently serves on nonprofit boards, including BuddyUp for Life and Besa, and has previously served on the boards of Leadership Columbus, the Short North Business Association and Short North Alliance, and the North Market Development Authority, where Jeni’s had its first retail location. Prior to Jeni’s, Charly served as a product manager at OCLC, Inc., the global library technology and research organization.

  • Mid-Ohio Regional Planning Commission
  • Leadership Columbus