If leaders want to solve rather than just salve big social challenges, they must be humble enough to take a hard look in the mirror and courageous enough to reinvent if they find they’re achieving only incremental gains.
-Mario Morino, Co-Founder and Chairman of Venture Philanthropy Partners
and Chairman of the Morino Institute
Measurement Resources offers a variety of data-driven services that allows leaders to dream bigger, think smarter, and do better. Depending where you are in your organization’s growth and planning these services provide the data needed to take your organization to the next level.
Evaluation is a data-driven process for increasing knowledge and decision making within organizations. It involves answering questions and addressing issues through a systematic collection and analysis of information about an organization’s programs, processes, systems, products, and services. Evaluation is a powerful tool which assists organizational leaders in allocating funds, performance improvement, and demonstrating effectiveness. Evaluation can occur at all levels of the organization. Policies, programs, work systems, training programs, departments, services, and whole organizations are all candidates for evaluation techniques depending on the outcomes and information you desire. We can provide a continuum of mixed-method evaluation assistance; ranging from individual technical assistance in designing your own evaluation to conducting full-scale evaluation to help you determine the effectiveness, efficiencies, outcomes, and needs of your programs, processes, systems, products, and services.
Efficient and impactful organizations focus their efforts on meeting the needs of the populations they serve. Their programs and services are modified based on an assessment of their clients’ needs. They also use this assessment to stop doing things that no longer serve their customers in order to free up resources to go towards more impactful activities. A needs assessment is a systematic set of procedures that are used to determine needs, examine the nature and causes of these needs, and set priorities for future action.
Community needs are always changing; therefore, organizations should conduct a formal needs assessment at least every three to five years to ensure they are truly meeting the needs of those they desire to serve. Doing so will increase the overall impact of an organization. Basing your planning with needs assessment is likely to result in more efficient programs, increased client and stakeholder satisfaction, and a stronger case for support for funding your programs. Measurement Resources can help you design a needs assessment, conduct the research, and use the data to transform more lives and circumstances.
Data-Driven Strategic Planning:
Successful strategic planning is a process, not a one-time event. Success will be determined by how well your planning process motivates and inspires change. Motivation is a function of three factors: dissatisfaction with the current state, vision of what is possible, and first concrete steps that can be taken towards a vision. All three must be present and be stronger than the natural resistance to change. Measurement Resources employs a data-driven strategic planning process that consistently leads to results. Based on years of strategy development and planning, the following process has proven to be effective for helping organizations and government agencies clarify their strategic priorities and then align their resources to achieve impacts that strengthen the community.
- Step 1 – Define the Current State: Situation Analysis & Learning. We help you collect and analyze the best information available of your current internal and external environments. The outcome of this step is to generate key insights about the external environment, as well as the organization’s own realities. This data-driven approach uncovers “brutal truths” that will guide the organization’s leaders to make the best strategic choices. Multiple data gathering approaches will be used to produce deep insight regarding the current state that will serve as the foundation of the strategic plan.
- Step 2 – Explore the Desired Future State: Defining Strategic Choices & Focus. Once the current state is thoroughly understood, Measurement Resources consultants will lead organizational leadership through a strategic planning process that results in a clear and compelling future vision along with the organization’s winning proposition. This process will lead to the creation/refinement of a clear and compelling vision that will be supported by the 3-5 key priorities that must be achieved to realize the winning proposition and long-term success. These 3-5 key priorities will ultimately become goal areas for the strategic plan. Throughout this step, planning leaders will be encouraged to be specific, clear and focused.
- Step 3 – Creating the Action Plan: Planning & Alignment of Systems. Once the vision and wining proposition are clear, organization leadership will outline the best ways to achieve results. This process begins with an analysis of the gap between where the organization is today and where it wants to be in the future. Obstacles to achieving the vision will be identified. Measureable goals will be analyzed and aligned with the vision and winning proposition. The gap defining process helps everyone understand the realities of the journey, creates a way to measure progress, remove obstacles and celebrate success, while keeping the strategic agenda central.
- Step 4 – Moving Forward: Implement the Plan, Experiment, and Measure. The final step of the planning process is focused on launching the strategies and plans. This one-on-one coaching model is critical for helping leadership implement the newly developed plan. We propose a monthly follow-up phone call to ensure that implementation is progressing and resulting in success. We have found that many organizations have wonderful strategic plans that sit on their shelves after the consultants leave. To avoid this, our technical assistance model will keep the organization accountable to their plan and troubleshoot any problems that may arise.