Meet Our Team

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Sheri Chaney Jones – President and Founder

For over 16 years, Sheri Chaney Jones has improved the social sector using performance management, evaluation, and organizational behavior best practices.  Her experience and expertise has transformed measurement cultures and as a result, saved public dollars, improved outcomes, demonstrated effectiveness, and increased revenues.

Sheri is a leading thought leader on public sector evaluation and applied organizational research.  Ms. Jones is the author of Impact & Excellence: Data-Driven Strategies for Aligning Mission, Culture, and Performance in Nonprofit and Government Organizations (Jossey Bass, 2014). This book provides government and nonprofit leaders a proven path to increase the evaluation and assessment capacity of their organizations. Sheri is an international speaker on measurement best practices and the use of evaluation results for improved public sector organizational efficiencies and outcomes.

At Franklin University’s Management and Leadership Program, Sheri teaches Organizational Behavior.  In addition, she designed and taught the Creating a Measurement Culture course as part of Ohio’s Certified Public Managers program provided through the John Glenn School of Public Affairs at The Ohio State University.  Through her work, she has provided advisory and consulting services based upon evaluation best practices to the following units within The Ohio State University: The Kirwan Institute of the Study of Race and Ethnicity, The Center for Family Research, The Center for Learning Excellence, and The Fisher College of Business.

Prior to founding MRC, Sheri served as the Performance Center Manager for the Ohio Department of Aging, Deputy Director for Performance Evaluation with the Franklin County Juvenile Court and Organizational Researcher for a Columbus-based consulting firm, Decision Support Services, Inc.  Sheri holds a Master of Arts degree in Industrial and Organizational Psychology from Central Michigan University and a Bachelor of Science in Psychology from The Ohio State University.

As a passionate advocate for human rights, work/life balance and women’s empowerment, Sheri believes that her mission is to act as the “pebble” that creates a ripple effect through her family, employees, community, clients and then out to the world at large. This was exemplified as she was the recipient of the “Woman-Owned Business of the Year” award from the U.S. Small Business Administration in 2017.  Sheri’s passion shines as she balances her career with the raising of her four children with her husband Matt.  You will often find Sheri cheering on her kids, volunteering at her church and in the community, and spending time with family and friends.

Quote from Sheri – “I have fallen in love with the mission of the social sector.  It is a privilege to lead a team of professionals with analytical and organizational development skills to help strengthen organizations that are providing services for the greater good.  I’ve seen firsthand the good organizations do when they adopt cultures built on data information, and learning.”

Erin Gerbec, Ph.D. – Director of Research and Consulting

Erin is passionate about transforming organizations through data. Partnering with senior leadership to measure and improve organizational outcomes while increasing employee engagement has been the focus of her career.  At Measurement Resources, Erin excels at asking the right questions, analyzing the data, and communicating the results to clients to inform lasting and meaningful organizational change.  Through her training in Industrial-Organizational Psychology, Erin brings best practices in research, consulting, and change management to MRC’s clients to support their data-driven decision making and organizational development.

Prior to joining the Measurement Resources team, Erin was an Organizational Consultant with the U.S. Air Force as a core member of a team of professionals that designed and executed organizational research projects supporting 10 major Air Force Commands. Erin received her Ph.D. in Industrial-Organizational Psychology from Bowling Green State University and graduated from The Ohio State University with a Bachelors of Science degree with honors and distinction in Psychology.

Outside of work, Erin enjoys spending time with her husband and two young children, getting lost in a good spreadsheet, baking, exercising (to offset the baking), reading, gardening, and attending live music events around Columbus.

Quote from Erin – “I am energized by clients who adopt MRC’s love of using data to align their mission, culture, and performance metrics into their own organizational culture. I desire every government agency and nonprofit organization to successfully measure and communicate their impact and good work to the community.”

Elizabeth Pafford – Associate

Elizabeth provides assessment and consultation services to an array of health and human service agencies, local governments, state departments, universities and coalitions. Areas of expertise include mental health treatment, HIV/AIDS prevention and treatment, substance abuse treatment, offender reentry, youth development, arts and homelessness.

Elizabeth has a Master of Arts in Public Affairs from the University of Missouri in Columbia, Missouri, and a Bachelor of Arts in Sociocultural Studies from Bethel University in Saint Paul, Minnesota.  Elizabeth sees the importance of evidence-based decision making in the social sector industry and is passionate about helping social sector leaders define and measure success.

With this academic and professional background, Elizabeth has the unique ability to help agencies develop meaningful, actionable strategic plans, benchmark performance against key organizational goals, and demonstrate impact.

In addition to work, Elizabeth is devoted to her husband and two beautiful children. She enjoys entertaining friends, hosting neighborhood parties, social networking, drinking coffee, and volunteering with her children’s activities. Her friends and MRC colleagues know that pizza is her love language and a buffalo chicken sandwich from Rusty Bucket is a close second.

Quote from Elizabeth – “I believe I have been blessed to be a blessing to others. Though there are a lot of social issues that touch my heart, I do not have the skill or patience to tackle those directly- so I apply my skills in helping those agencies who do address those issues directly.”

Alyssa Pettey – Associate

Alyssa is a social science researcher passionate about improving social systems to strengthen individuals and communities. She has devoted her career to researching and improving processes in the social and public sectors to ensure that individuals have equal opportunities to succeed in life. She excels at using data analysis to understand complex organizational processes to inform decision-making and identify areas in need of improvement.

Alyssa received a Master of Science in Industrial-Organizational Psychology from California State University, San Bernardino. Before joining Measurement Resources, Alyssa served the State of Ohio’s Department of Education as a Social Science Researcher, where she conducted research and informed policy regarding the state’s education accountability system. She also served the Department of Public Safety as an Organizational Assessment Research Analyst, where she designed and implemented personnel selection measurement tools.

As a California native, Alyssa seeks opportunities to enjoy Ohio’s sunshine whenever possible.  You will find her spending quality time with her family, boyfriend, and puppy.  One of her goals is to travel the world and experience a variety of cultures.

Quote from Alyssa – “My goal in life is to improve and strengthen the lives of underprivileged individuals. I believe I am best suited to do this by utilizing my analytical skills, coupled with my passion, to conduct high-quality research to inform decisions that influence these individuals’ lives.”

Matthew Jones – Chief Operating Officer

Matt is the glue that helps Measurement Resources run efficiently and effectively.  He is responsible for the back-office operations:  accounting, human resources, marketing, technology, etc. He brings with him a ten-year career in operations at Manheim Ohio and five years of experience in the technical side of broadcast journalism.  Matt graduated from The Ohio State University in 1998 with a Bachelor of Arts in Communications.

Like in business, Matt and Sheri work together to raise their four children.  He used to brew beer at home, play golf and regularly attend concerts but in case you missed it, he has four children, so that stuff doesn’t happen anymore.  You will now find him cheering on his kids and volunteering at his church.

Matt’s favorite quote “If you choose not to decide, you still have made a choice.”

Neil Peart (Philosopher & Percussionist)